Retailers must ask themselves, ‘What is it about the experience of going into a store that is unique, and which people can’t get by shopping online?’.

The Future of Shopping Centres in a Digital World
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Retailers must ask themselves, ‘What is it about the experience of going into a store that is unique, and which people can’t get by shopping online?’.
Technology and the accelerating effects of COVID are seeing new versions of shopping arrive sooner than expected, and they may be here to stay.